Behind The Name
After fifty years as The Painted Pony, a new chapter called for a new name.
Illuminate
We educate and enlighten, revealing how skin reflects whole-body wellness.
Education sits at the heart of everything we do. Not just teaching what to use, but why it works and how it connects to overall health.
When we guide clients, we help them understand their skin as a window into their wellbeing, empowering informed decisions rather than quick fixes.
This same commitment to learning applies to us as a team. We continuously develop our expertise so we can offer guidance rooted in understanding the deeper ‘ why ‘.
Our role is to illuminate what’ s possible when we treat skin as part of a whole-body approach to ageing gracefully.
Sustain
We're committed to longevity. For the planet, our results and our relationships.
Sustainability means more than environmental responsibility, though that’ s foundational through our partnership with Sustainable Salons and eco-conscious brands.
It’ s about choosing permanence over temporary solutions in everything we do… whether that’ s permanent hair removal that lasts a lifetime, skin treatments that create lasting change, or building stability within our team so clients can trust us year after year.
We prioritise quality and durability because real results aren ‘t disposable. When we recommend a treatment or product, we ‘ re thinking long-term.
Empower
We help clients age gracefully and naturally, with results that build confidence.
We champion the belief that you can have beautiful skin without fillers and Botox, and it’ s our job to prove it.
This means delivering results-driven treatments tailored to each individual, choosing the right modality for their needs, and creating treatment plans that actually work.
Our success isn ‘t measured by how many products we sell or treatments we book, it’ s measured by how our clients feel in their own skin. We ‘ re here to help people reclaim their natural radiance and age on their own terms.
Support
We build trust through honest communication and create space where everyone thrives.
Support starts with honest, transparent recommendations that prioritise what’ s genuinely best for each client (even if it’ s not the most expensive option).
It extends to how we treat each other as a team: with mutual respect, ongoing development opportunities, and stability that allows us to build real expertise.
And it shows up in our welcoming environment that embraces dogs, kids and anyone who walks through our door.
Whether someone is a client or team member, Lumé is a place where they ‘ re looked after, valued and supported to be their best.
Behind The Name
After fifty years as The Painted Pony, a new chapter called for a new name. Lumé emerged… simple, clean, elegant, with a subtle accent mark that felt just right.
But names have a way of revealing their own truth. What began as an aesthetic choice soon illuminated something deeper, the philosophy at the heart of everything we do.
Lumé means light. Not the harsh light of scrutiny, but the gentle glow that comes from within when your body is in balance. It’ s the radiance that can ‘t be injected or filled, only nurtured, educated and allowed to emerge.
Your skin tells the story of your health. When you honour your whole body, your skin illuminates naturally. This is what we mean when we say « illuminate from within.
» Even our colours mirror this truth. They ‘ re the hues of Melbourne ‘ s sky at dawn, the light dancing on coastal waters. Natural. Ever-present. Luminous.
Lumé isn ‘t just what we ‘ re called. It’ s what we believe – that true beauty doesn ‘t hide in a syringe. It’ s already within you, waiting to be revealed.
A philosophy of natural radiance, holistic wellness and ageing gracefully on your own terms.